Privacy Policy

This Privacy Policy describes how L’Zur Day Spa (“we,” “us,” or “our”) collects, uses, and protects information from individuals who visit our website, book appointments, purchase services, or otherwise interact with us (“Consumers”). We are committed to safeguarding your privacy and ensuring the security of your Personally Identifiable Information (PII).

By accessing or using our website or services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

Personal Information You Provide
When you visit our website, book services, complete forms, or contact us, we may collect personal information you voluntarily provide, such as:
– Your name
– Email address
– Phone number
– Appointment details
– Any other information you choose to submit

SMS Consent:
By entering your phone number, you consent to receive text messages from L’Zur Day Spa.
– Message & data rates may apply.
– Message frequency may vary.
– Reply HELP for assistance.
– Reply STOP or UNSUBSCRIBE to opt out of text communications at any time.

Automatically Collected Information
When you use our website, we may automatically collect information such as:
– IP address
– Browser type
– Device type
– Pages viewed
– Time spent on website pages

Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

Providing Services
To deliver spa services, manage appointments, process payments, and provide customer support.

Communication
To send appointment confirmations, reminders, updates, and promotional materials. You may opt out of promotional messaging at any time.

Improving User Experience
To analyze website performance and optimize our content, layout, and service offerings.

3. Sharing Your Information

We do not sell, share, or distribute your Personally Identifiable Information to third parties for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may share information only in the following circumstances:

Business Operations
We may share limited information with trusted third-party service providers who assist with essential functions such as:
– Payment processing
– Scheduling and booking systems
– Website hosting
– Customer support

These providers are only permitted to use your information as necessary to perform their services.

Legal Compliance
We may disclose your information if required by law, subpoena, or other legal processes.

Business Transfer
In the event of a sale, merger, or acquisition, your information may be transferred to the acquiring entity but will remain protected under this Privacy Policy.

4. Your Rights and Choices

You have the following rights regarding your personal information:
– Access
– Correction
– Deletion
– Data Portability

5. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.

6. Contact Us

L’Zur Day Spa
55 North Main St, Norwalk, Connecticut 06854
Phone: (845) 300-8630 / (203) 892-2277
Email: zs@lzurdayspa.com